Contact us

Public Appointments Service
Chapter House,
26/30 Upper Abbey Street,
Dublin 1.
Eircode: D01 C7W6.

Tel: +353-1-8587400
Lo-Call: 1890-449999

Note: Email is not a secure method for
transferring sensitive or personal information.

Office Opening Hours: 8am - 5pm Monday-Friday

Telephone Opening Hours: 9am - 5:30pm Monday
-Thursday, Friday 9am - 5:15pm

Find us

Bus By Bus

If you are travelling to Dublin by bus, BusÁras is located within walking distance of our offices (approximately 25 minute journey time).

The Luas Red Line Bus Aras Stop is located outside the bus terminus which can be taken to the Jervis Stop.

For more information on bus routes to the city centre, visit

Train By Train

If you are coming from Heuston Station, you can travel to our office by:

  • The Luas Red Line to the Jervis Stop (approximately 12 minutes journey time).
  • Dublin Bus to Ormond Quay and walk to Abbey Street (approximately 16 minutes journey time). For more information, see Dublin Bus.
  • Or walk (approximately 35 minutes journey time).

If you are coming from Connolly Station, you can travel to our office by:

  • The Luas Red Line to the Jervis Stop (approximately 10 minutes journey time).
  • Connolly Station is approximately 25 minute walk to our offices.

For more information, see Irish Rail.

LUAS By Luas

Our offices are located right outside the Jervis Stop on the Luas Red Line. Luas information.

Car By Car

If you are driving to Chapter House, there is parking nearby at the Jervis Centre in Dublin City Centre. Please be aware that parking is not always available.

Complaints Process

Our complaints process is outlined in our Quality Customer Action Plan which can be found on our website at ‘Customer Charter’ in the footer menu.

Take the Tour

Check out our building with our virtual tour!

Please note that the first floor of the building is currently under construction and this is not reflected in the virtual tour.