We aim to make our services, building and website as accessible as possible and welcome people of all abilities and disabilities to use our services. We encourage all people to use our services and take an active role in improving the accessibility of all of the services we provide.
Below, you can find information on the accessibility of our website, building and services.
What is Accessibility?
Accessibility is used to describe whether our website, services, buildings and practices can be used by people of all abilities and disabilities.
This can include, but is not solely restricted to, people with a range of disabilities, elderly people and non-English speakers. At the Public Appointments Service, we aim to ensure that all of our services are made as accessible as possible to the public.
When possible, we aim to make our building, documentation and website as accessible as possible. We try to make reasonable accommodations and follow National Disability Authority accessibility guidelines for our website when possible.
For more information on Requesting Documents in Alternative formats, Accessible Customer Service Information, and our Accessible Information Communication Policy, please read the following:
To take a look at the accessibility of our building, why not take our tour. The Public Appointments Building is currently undergoing a refurbishment.
26-30 Chapter House,
Abbey Street Upper,
We are committed to providing fully accessible information and services to you. Our website aims to comply with the World Wide Web Consortium (W3C), WCAG 2.0 AA guidelines and the National Disability Authority’s code of practice on accessibility of public services.
We are committed to maintaining and improving the accessibility of this site.
For more information on W3C guidelines, please visit:
Some documents on this website are available in Portable Document Format (PDF). In order to access PDFs, you may need to download and install PDF Reader software.
We have, whenever possible, provided a non-PDF alternative where there is a PDF document. If you cannot access the information in any PDF document on this website, please contact us
This website may contain external links to other sites. The Public Appointments Service is not responsible for the accessibility of external links.