Accessibility


As the leading recruiter for the Civil and Public Service, we promote and support the development and employment of people with disabilities and promote diversity and inclusion throughout the organisations and institutions of the Civil and Public Service. We strive to make our services, building, and website as accessible as possible and welcome people from diverse backgrounds to use our services. 


Charter on Positive Support

As part of our commitment to positively supporting candidates with disabilities, we have developed a set of principles that underpin how we engage with candidates with disabilities. For applicants who have declared to us that they have a disability, we will ensure that reasonable accommodations are in place as stated in our Charter on Positive Support.

Our commitment is to make any reasonable accommodations for you in the recruitment process in order to give you the best opportunity to perform to your optimum in the application, test and interview process.

For more information about our reasonable adjustments, please see our Reasonable Accommodations Request Process.

 

If you are a user with a disability and encounter difficulty accessing any parts of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact our This email address is being protected from spambots. You need JavaScript enabled to view it.. Please note that non disability-related queries must be directed to the Helpline 01-8587400 or This email address is being protected from spambots. You need JavaScript enabled to view it.



Website Accessibility Statement

Our commitment and approach to maintaining an accessible website

The Public Appointments Service is committed to:

  • maintaining an accessible website. We state our commitment to this in our Accessible Information Policy
  • ensuring that this website aims to achieve “Level AA” conformance to the Web Content Accessibility Guidelines (WCAG) 2.1, to comply with the National Disability Authority’s Code of Practice on Accessibility of Public Services and Information Provided by Public Bodies.
  • ensuring that all new information on the website aims to achieve “Level AA” conformance to the Web Content Accessibility Guidelines (WCAG) 2.1.
  • including accessibility when we procure 3rd-party systems or upgrades to existing systems.

  • This website’s conformance with accessibility guidelines

    This website is not currently fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.1. Our most recent web accessibility audit for this website was carried out in August 2020, with remediation of issues identified commencing immediately, with significant improvements in compliance with web accessibility directive implemented since September 2020.


    Areas for improvement

    We are constantly working to achieve full compliance with “Level AA” of the Web Content Accessibility Guidelines (WCAG) 2.1.

    As a result of the 2020 Audit, we identified and fixed a significant number of issues and improved the accessibility of our website in over 100 different ways. Additional improvements are road mapped to be addressed throughout 2021-2022 and through the wider organisational digital transformation goals.

    Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always immediately possible to do so in all areas of the website and a high-level description of current issues are listed below.

    If you should experience any difficulty in accessing the website, please do not hesitate to contact us.


    1. Need for improvement: Colour Contrast

    Section of website: Issue may be found intermittently on websites

    Actions: Some areas, such as the publicjobs.ie brand colours, will be finalised in 2022.


    2. Need for improvement: Minor HTML/CSS compliance issues

    Section of website: Issue may be found intermittently on websites

    Actions: Legacy website Template Issue – Issues in this area are constantly being addressed and new longer-term options are being sought in line with larger transformation and system replacements.


    3. Need for improvement: NVDA screen reader issues

    Section of website: Issue found across all website pages

    Actions: We aim to have improved this issue on the website by 31/12/2021


    4. Need for improvement: Doctype, Encoding, Markup issues

    Section of website: Issue may be found intermittently on Candidate Application system

    Actions: Legacy Application Issue - Issues in this area are constantly being addressed and new longer-term options are being sought in line with larger transformation and system replacements.


    Accessibility features of this website

    Recite Me

    We work with Recite Me to include a suite of accessibility tools to make Publicjobs.ie accessible for all visitors, which can be accessed on the top right-hand corner of the homepage. These tools allow you to have the text read aloud by a screen reader, increase the font size, change the colour of our website, zoom in to view the page, use the screen mask, use the dictionary, download audio files or change the language. There are a range of different languages that the website can be translated into including Polish, Romanian, Spanish, Arabic, Chinese and many more. Once you click on the Accessibility Tools link, the Recite Me menu bar will pop up at the top of the screen and a simple user guide is available to answer any questions you may have on how to use the toolbar. At Publicjobs.ie we are committed to continuing to improve the accessibility of our website and we would be very grateful for any feedback or suggestions you wish to provide.


    Documents in Alternative Formats

    For information on Requesting Documents in Alternative formats, our Candidate Guide (What to expect when visiting the Public Appointments Service), our Accessible Customer Service Information, and our Accessible Information Communication Policy, please see the following:

     


    How to send feedback on accessibility

    We welcome feedback on all aspects of accessibility . If you have any questions on accessibility you may email This email address is being protected from spambots. You need JavaScript enabled to view it.

    If you are a user with a disability and encounter difficulty in accessing our website, building or services, please contact our Disability Champion, Amanda Kavanagh.

    The Disability Champion can be contacted at:

    Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Telephone: 01-8587655

    By post:

    Disability Champion, Amanda Kavanagh
    Public Appointments Service,
    Chapter House, 26/30 Upper Abbey Street, Dublin 1, D01 C7W6