Accessibility

Accessibility

As the leading recruiter for the Civil and Public Service, we promote and support the development and employment of people with disabilities and promote diversity and inclusion throughout the organisations and institutions of the Civil and Public Service. We strive to make our services, building, and website as accessible as possible and welcome people from diverse backgrounds to use our services. 

Charter on Positive Support

As part of our commitment to positively supporting candidates with disabilities, we have developed a set of principles that underpin how we engage with candidates with disabilities. For applicants who have declared to us that they have a disability, we will ensure that reasonable accommodations are in place as stated in our Charter on Positive Support.

Our commitment is to make any reasonable accommodations for you in the recruitment process in order to give you the best opportunity to perform to your optimum in the application, test and interview process.

For more information about our reasonable adjustments, please see our Reasonable Accommodations Request - A Guide for Candidates.

If you are a user with a disability and encounter difficulty accessing any parts of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact Amanda Kavanagh our This email address is being protected from spambots. You need JavaScript enabled to view it.. Please note that non disability-related queries must be directed to the Helpline 01-8587400 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Website Accessibility Statement

Our commitment and approach to maintaining an accessible website

At publicjobs we are committed to:

This website’s conformance with accessibility guidelines

This website is not currently fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.1. Our most recent web accessibility audit for this website was carried out in September 2024, with remediation of issues identified commencing immediately, with significant improvements in compliance with the web accessibility directive implemented since September 2020.

Areas for improvement

We are constantly working to meet Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1.

Following the 2024 Accessibility Audit, we resolved many core compliance issues to improve your browsing experience. Additional improvements are road mapped to be addressed throughout 2026 and through the wider organisational digital transformation goals.

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, some areas do not yet meet full standards. Our known limitations are listed below.

PDF compliance issues

Minor HTML/CSS compliance issues

Website Accessibility Features: Documents in Alternative Formats

For information on Requesting Documents in Alternative formats, our Accessible Customer Service Information, and our Accessible Information Communication Policy, please see the following:

How to Send Feedback on Accessibility

We welcome feedback on all aspects of accessibility. If you have any questions on accessibility or if you should experience any difficulty in accessing the website you may email This email address is being protected from spambots. You need JavaScript enabled to view it.

If you are a user with a disability and encounter difficulty in accessing our website, building or services, please contact our Disability Champion, Amanda Kavanagh.

The Disability Champion can be contacted at:

Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: 01-8587655

By post:

Disability Champion, Amanda Kavanagh
publicjobs,
Chapter House, 26/30 Upper Abbey Street, Dublin 1, D01 C7W6

Escalation of a Complaint

If you are not happy with the response to your feedback, then you can make a complaint to the Ombudsman under the Disability Act.