Contact us

Public Appointments Service

Chapter House,
26/30 Upper Abbey Street,
Dublin 1.
Eircode: D01 C7W6.


PLEASE NOTE: Due to Covid-19 and remote working,
contact us via email on

Note: Email is not a secure method for transferring sensitive
or personal information. Due to remote working, access to
the telephone system is extremely limited. To assist you,
we may request that you confirm certain information
about yourself via email. We will never contact you to
confirm your personal data unless you are already in
contact with the office to discuss your candidature
or account.

Office Opening Hours:

8am - 5pm Monday-Friday

Telephone Opening Hours:

PLEASE NOTE: Phonelines are currently closed.

Find Us


 By Bus

If you are travelling to Dublin by bus, BusÁras is located within walking distance of our offices (approximately 25 minute journey time).

The Luas Red Line BusÁras Stop is located outside the bus terminus which can be taken to the Jervis Stop.

For more information on bus routes to the city centre, visit Dublin Bus.

 By Train

If you are coming from Heuston Station, you can travel to our office by:

  • The Luas Red Line to the Jervis Stop (approximately 12 minutes journey time).
  • Dublin Bus to Ormond Quay and walk to Abbey Street (approximately 16 minutes journey time). For more information, see Dublin Bus.
  • Or walk (approximately 35 minutes journey time).

If you are coming from Connolly Station, you can travel to our office by:

  • The Luas Red Line to the Jervis Stop (approximately 10 minutes journey time).
  • Connolly Station is approximately 25 minute walk to our offices.

For more information, see Irish Rail.

 By Luas

Our offices are located very close to the Jervis Stop on the Luas Red Line. Please see Luas information

 By Car

If you are driving to Chapter House, there is parking nearby at the Jervis Centre in Dublin City Centre. Please be aware that parking is not always available.


Complaints Process

Our complaints process is outlined in our Quality Customer Action Plan which can be found on our website at ‘Customer Charter’ in the footer menu.